FAQ

1. What kind of products do you sell?

We offer a variety of products including kids’ toys, gym equipment, kitchen tools, and personal care items — all carefully selected for quality and usability.

2. Do you deliver all over India?

Yes! We deliver to almost all pincodes in India via our trusted courier partners.

3. How long does delivery take?

Orders are usually delivered within 5–10 business days, depending on your location.

4. Do you offer Cash on Delivery (COD)?

Yes, COD is available with an additional ₹30 charge.

5. Can I track my order?

Yes, we send you a tracking link via SMS and email once your order is dispatched.

6. What if I receive a damaged or wrong product?

Please contact us at lumocart246@gmail.com within 48 hours of delivery and we’ll assist you with a replacement or refund.

7. Can I return a product?

Yes, check our Return & Refund Policy for eligibility and instructions.